Privacy and Security
PRIVACY AND SECURITY POLICY
All services provided in our store and GZD Gümüş registered at Altınşehir Mah.237.Sok.No:15 Nilüfer/BURSA belong to and are operated by our company.
Our company may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below.
Due to the nature of the business, our Store collects some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and surveys on membership or our store.
In some periods, our company may send campaign information, information about new products, promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive.
During the approval process via our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have made with our members.
Our company records and uses the IP address of its members in order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.
Our company may use the requested information for direct marketing purposes by itself or by the people it cooperates with, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our store; It can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement" by our company and its collaborators.
Our company, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and to take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system.
When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for querying. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against credit card fraud. Therefore, the accuracy of financial and address/telephone information must first be confirmed in order for customers who order from our shopping sites for the first time to reach the supply and delivery stage. In order to control this information, if necessary, the customer who has the credit card or the relevant bank is contacted.
Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites with an information line or customer service service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the company that provides online shopping service.
Note: We recommend paying attention to the full address and telephone number of the company on internet shopping sites. If you are going to shop, make a note of all the phone / address information of the store where you bought the product before you do your shopping. Confirm by phone before shopping if you do not trust. All information about our company and the location of the company are indicated on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information, which you will send to us by credit card mail-order method, will be kept by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections with the bank and then destroyed. If any amount is withdrawn from your card, other than the mail-order form approved by you, which you will send to us in return for the price of the products you ordered, you can naturally object to the bank and it does not pose a risk as you can prevent the payment of this amount.
THIRD PARTY WEBSITES AND APPS
Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;
Law, Decree-Law, Regulation, etc. to comply with the obligations imposed by the legal rules in force issued by the competent legal authority;
In order to fulfill the requirements of the "Membership Agreement and other agreements" concluded by our store with users and to put them into practice;
Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authority;
In cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file stores status and preferences about the site, making it easier to use the Internet.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.
Our company can change the provisions of this "Privacy Policy" at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an e-mail to info@gzdjewelry.com. You can reach our company's contact information below.
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Personal Data Policy
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General information about the Personal Data Law
The Law on Protection of Personal Data No. 6698 (hereinafter referred to as KVKK) was adopted on March 24, 2016 and published in the Official Gazette No. 29677 on April 7, 2016. Some of the KVKK entered into force on the date of publication, and some on October 7, 2016.
Information as a data controller
In accordance with the KVKK No. 6698 and in the capacity of Data Controller, your personal data is within the framework explained on this page; It will be recorded, stored, updated, disclosed to third parties, classified and processed in the ways listed in KVKK, where the legislation allows.
How your personal data can be processed
Pursuant to the KVKK No. 6698, your personal data that you share with our company is obtained, recorded, stored, modified, rearranged, fully or partially, automatically, or by non-automatic means provided that it is a part of any data recording system, in short, it is subject to any processing performed on the data. may be processed by us. Any operation performed on data within the scope of KVKK is considered as "processing of personal data".
Purposes of processing your personal data and legal reasons
Personal data you share,
In order to fulfill the requirements of the services we provide to our customers in accordance with the requirements of the contract and technology, and to improve our products and services;
The Law on the Regulation of Electronic Commerce No. 6563, the Law No. 6502 on the Protection of Consumers and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, published in the Official Gazette dated 26.08.2015 and numbered 29457, which was prepared on the basis of these regulations, RG No. 29188, dated 27.11.2014. To record the identity, address and other necessary information in order to identify the information of the transaction owner within the scope of the Distance Contracts Regulation and other relevant legislation published in;
To prepare all records and documents that will be the basis of payment systems, electronic contracts or paper transactions, which are obligatory in the field of Banking and Electronic Payment; To comply with the information retention, reporting and information obligations stipulated by the legislation and other authorities;
In order to provide information to prosecutors' offices, courts and relevant public officials, upon request and in accordance with the legislation, on matters related to public security and legal disputes;
It will be processed in accordance with KVKK numbered 6698 and related secondary regulations. Informing about the third parties or organizations to which your personal data can be transferred For the purposes stated above, the persons / organizations to which your personal data that you share with our company can be transferred; IdeaSoft Yazilim San., which provides the e-commerce infrastructure of our company, in particular. ve Tic. Inc. Persons and organizations related to the services provided, such as suppliers, cargo companies, program partner organizations, domestic / international organizations and other 3rd parties, with whom we receive services in the capacity of Data Processor and/or to carry out our activities.
How your personal data is collected
Your personal data,
With information such as name, surname, TR identity number, address, telephone, business or private e-mail address through the forms on our company's website and mobile applications; In the form of location data, data containing preferences on the pages logged in using the user name and password, IP records of the transactions performed, cookie data collected by the browser, and browsing time and details;
By means of our sales and marketing department employees, branches, suppliers, other sales channels, forms on paper, business cards, digital marketing and call center, verbally, in writing or electronically;
For purposes such as establishing a commercial relationship with our company, applying for a job, making an offer, business cards, CVs, bidding and other means, obtained from people who share their personal data, in a physical or virtual environment, face to face or at a distance, verbally or in writing or in writing. from electronic media;
In addition, data obtained from (micro) websites and social media indirectly obtained from different channels, used for websites, blogs, contests, surveys, games, campaigns and similar purposes, e-bulletin reading or click movements, data provided by public databases, social media from public profiles and data from media platforms; can be processed and collected.
Your personal data obtained before the entry into force of the KVKK
Your personal data, which were obtained in accordance with the law in terms of membership, electronic message permission, product / service purchase and other forms before the effective date of KVKK, 7 April 2016, are also processed and preserved in accordance with the terms and conditions set forth in this document.
Transfer of your personal data abroad
Provided that your personal data collected by any of the above-mentioned methods, to be processed in Turkey or to be processed and stored outside of Turkey, remain within the scope of KVKK and in accordance with the contractual purposes (to countries accredited by the Personal Data Board and where there is sufficient protection for the protection of personal data) services. may be transferred to intermediaries.
Storage and protection of personal data
Your personal data will be kept confidential in the database and systems of our company in accordance with Article 12 of the KVKK; Except for legal obligations and the regulations specified in this document, it will not be shared with third parties in any way. Our company is obliged to prevent the illegal processing of personal data in accordance with Article 12 of the KVKK, to prevent the access of unauthorized persons, to take software and physical security measures such as access management. In the event that it is learned that personal data has been obtained illegally by others, the situation will be immediately reported to the Personal Data Protection Board in accordance with the legal regulation and in writing.
Keeping personal data up-to-date and accurate
Pursuant to Article 4 of the KVKK, our company has an obligation to keep your personal data accurate and up-to-date. In this context, in order for our Company to fulfill its obligations arising from the current legislation, our Customers are required to share accurate and up-to-date data or update it via the website / mobile application.
Rights of personal data owner in accordance with KVKK No. 6698
Article 11 of the KVKK No. 6698 entered into force on 07 October 2016, and in accordance with the relevant article, the rights of the Personal Data Owner after this date are as follows: Personal Data Owner, by applying to our Company (data controller);
Learning whether personal data is processed or not,
If personal data has been processed, requesting information about it,
Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case of incomplete or incorrect processing,
Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
In case of correction, deletion or destruction of personal data, requesting the notification of these transactions to third parties to whom personal data has been transferred,
Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
To request the compensation of the damage in case of loss due to the unlawful processing of personal data,
has rights. GZD Gümüş-Gözde İmren ŞENEL, registered with the name of Bursa Chamber of Commerce with the registration number 115791, MERSİS number 0000034928109972, located at Altınşehir Mah.237.Sok.No:15 Nilüfer/BURSA under the name GZD Gümüş-Gözde İmren ŞENEL US, is the data controller within the scope of KVKK. The Data Controller Representative to be appointed by our company will be announced in the Data Controllers Registry and the internet address where this document is located, when the legal infrastructure is provided. Personal Data Owners can direct their questions, opinions or requests to any of the following communication channels:
Email : info@gzdjewelry.com
Phone : 0530 252 21 52